Soft Skill Needs of Managers & Leaders

I’ve always stood by the belief that strong people skills (a far reaching topic in itself) are critical to the success of any manager or leader, whether they’re a Project Manager or CEO. Certainly there are those who exist without those skills, but their success and longevity are often minimal, as we shall see below. Read more

The Importance of Emotional Intelligence

After working in many countries around the world in dozens of organisations with 1000’s of professionals from all walks of life, I’ve come across an interesting mix of managers and leaders. Some exhibit impressive displays of emotional intelligence (EI) which I have learned from and some cause me to shake my head in silence at their lack of basic EI skills. Read more

It’s all about People

Over the years I’ve done my fair share interviewing of project and programme management candidates. I’ve come across some superb CVs and spoken with some very articulate and switched on managers who display strong communication skills. I’ve also been lucky enough to have worked with all sorts of managers and leaders from various cultures and countries. Read more

Leading with Empathy

The likes of Harvard, Stephen Covey and other respected names in business support the fact that leaders need to empathise strongly with their followers and care about what they are feeling. Good leaders give people what they need, and not necessarily what they want, and these leaders must balance respect for the individual with the task at hand. Read more