The Top 25 Management Tools for 2009
Whether executives want to increase revenues, innovate, improve quality, increase efficiencies or plan for the future, management tools have become a common part of how successful executives achieve their goals.
Darrell Rigby is a partner in the Boston office of Bain & Company and to help inform managers about the tools available to them, he founded and launched Bain’s Management Tools Survey, a global survey on the usage, satisfaction and effectiveness of several widely used management tools among a broad range of senior executives.
For the past 16 years, he has published “Management Tools: An Executive’s Guide” containing the 25 most popular and pertinent tools and the study has grown to include a survey of executive attitudes toward current management trends.
The list of 25 top management tools is:
- Balanced Scorecard
- Benchmarking
- Business Process Reengineering
- Collaborative Innovation
- Core Competencies
- CRM
- Customer Segmentation
- Decision Rights Tools
- Downsizing
- Growth Strategy Tools
- Knowledge Management
- Lean Six Sigma
- Loyalty Management
- Mergers and Acquisitions
- Mission and Vision Statements
- Online Communities
- Outsourcing
- Price Optimization Models
- Scenario and Contingency Planning
- Shared Service Centers
- Strategic Alliances
- Strategic Planning
- Supply Chain Management
- Total Quality Management
- Voice of the Customer Innovation
You can download Management Tools 2009 – An Executive’s Guide from Bain & Co’s web site.

